MON-FRI 11AM-7PM EASTERN
SATURDAYS BY APPOINTMENT ONLY
CLOSED SUNDAYS
704-214-7849 TONY@JTSVP.COM OWNER TONY SAWYER
YOUR #1 SOURCE FOR DODGE RAM SRT10
PERFORMANCE,ACCESSORIES AND CUSTOM PARTS!
YES WE DO , BUT CONTACT US BEFORE CHECKING OUT FOR SHIPPING OPTIONS AND PRICING.
ALL OF OUR OUT OF COUNTRY SHIPPING WILL NEED TO BE QUOTED BEFORE ORDERING, THIS INCLUDES CANADA MEXICO,AND HAWAII AND ALASKA
Ordering & Shipments:
In the event of a product selection being out of stock, we uphold an obligation to ship the back order product the same or next available shipping day when stock reaches our facility. Back orders are at times subject to manufacturer supply, production timing, weather, and 3rd party restrictions. In extreme circumstances product may take 2-3 weeks for delivery to our facility. Orders containing back ordered items are generally not split in an effort to reduce errors, entire orders will ship when able to be completed.
Any order cancellations or requests to change orders prior to shipping, regardless of reason, are subject to a $10 charge for processing.
By placing any order with JTS Venom Performance through the web store or any other means or portal, you hereby authorize JTSVP to ship with United States Postal Service,UPS , FEDEX or a comparable shipping company at JTSVP's descretion, applicable foreign postal services or designated foreign entity for delivery, under the terms and conditions described under these policies. By purchasing from JTSVP you make agreement that JTS Venom Performance is not responsible for errors in delivery, theft, loss, damage or delays caused by the United States Postal Service, or any other shipping entity that may be used at JTSVP's descretion,all damages must be reported to the shipping company and are under the terms and conditions of that shipping company that delivers the product,and are sole responsibility of said shipping company. JTS Venom Performance is not responsible in any way for any damages or shipping Cost . Signature requirements, identification authorization, restrictions and carrier discretion are the sole responsibility of the shipping company and are in no way influenced or dictated by JTS Venom Performance. Any returns to JTS Venom Performance must have a return authorization from JTSVP and be approved by JTS Venom Performance, and all shipping to and from the buyer is the buyers responsibility and JTS Venom Performance has no repsonsibility it any return shipping cost. Returns due to incorrect addresses or incorrect address formatting are subject to additional shipping charges once corrected. Buyers are responsible for supplying correct address and recipient information at time of purchase, we can not guarantee ability to change recipient or address information before processing and/or shipping. Any request for change of address before shipping, regardless of reason, is subject to a $10 processing fee.
Payments:
We take fraud and internet commerce very seriously, and we do so to protect our clients and those people that may be the victims of identity theft. JTS Venom Performance reserves the right to hold payments, inquire about personal records for the purpose of identification, or limit the options of delivery for any payments or transactions suspected of fraud. Any orders for which payments require verification of billing address can only be shipped to the address verified by the issuing bank or company, no exceptions without proof from current public record will be made. We reserve the right to restrict delivery to verifiable addresses on any order, at any time, at our sole discretion.
Any payments returned, credited, made available under charge-backs or dispute resolutions by any third or fourth party companies, when in violation of JTS Venom Performance policies, are subject to reporting for delinquency and collections regardless of reason. Product Returns: Please note that whenever possible we will work with our customers to help in instances where the wrong product is ordered or compatibility issues specific to an application are not immediately apparent or known to the buyer. JTS Venom Performance is not responsible for determining the application, application specifics, possible restrictions, or required add-on and fixes of product installations, these are the sole responsibility of the customer. All authorized returns are subject to inspection for should the equipment bear evidence of tampering or abuse. For all products purchased from JTS Venom Performance, returns are only accepted when there is an error in shipping or delivery of wrong product due to our error, this does not include shipping damages, damages are the shipping companies responsibility and all damages should be reported and a claim made with the shipping company that delivers the product to the buyer. JTS Venom Performance is not in any way responsible for any damages that may occure during shipping or any shipping cost to or from customer. Any product clearly labeled in a specific application as ordered is only returnable unopened and unused less actual shipping fees and 20% restocking within 7 days or arrival. This includes items purchased with "free shipping." Once opened or used, products are only covered by their warranty as we do not sell used equipmentor accept any returns that have been opened.Any item that is returned for warranty the customer will pay shipping to and from JTS Venom Performance. Authorized exchanges for unopened and unused equipment are subject to charges for the actual shipping costs of the original item, however there are no restocking fees on exchanges if approved by JTSVP. JTS Venom Performance does not return any cost for shipping to or from on any returns or exchanges, nor does JTSVP pay any cost in return shipping of any returns to customer, all shipping cost of any returns are sole responsibility of buyer, no refunds are given for any shipping cost on any product returns, or exhanges. All returns will be charged a 20% restocking fee NO EXCEPTIONS.Items covered under warranty for manufactured defects only will be shipped in return at the expense of the customer and all other items returned are shipped at the client's expense.
Discounts offered to members of specific groups are available ONLY to members of those specific groups. If membership only requires public enrollment, you must be a member for 30 days or more to be eligible. Ineligible members, non-members, businesses, or groups discovered to have used member's only discounts are subject to automatic billing of the amount discounted and/or all warranty coverage to be immediately null and void.
If you unsure about a product's features, specifications, or warranty please ask before purchase, we are happy to help you out. In most cases the operation specifications of a product are listed on the product page. JTS Venom Performance is not responsible for problems of compatibility even if operation specifics of a particular application are not known by the buyer. Once again, if you are unsure, for any reason, please ask for assistance.
CONTACT
HOW DO I CONTACT JTSVP?
CONTACT US VIA EMAIL AT TONY@JTSVP.COM OR 704-214-7849 FOR ANY QUESTIONS
